Shipping

Order Confirmation

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order (unless stated differently on the product page). We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided during checkout. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@jenookkitchenstools.com

In the United States we offer Free Shipping on all orders with UPS, FedEx, USPS.

If you chose Free Shipping transit times are between 3-5 business days.

If you need white glove delivery, please email us at sales@jenookkitchenstools.com for pricing details.

International Shipping: